New York State AG Probe of Zoom Results in Enhanced Cybersecurity Practices

The Zoom videoconferencing platform has been a constant fixture in recent news as the coronavirus pandemic has caused businesses around the world to flock to it, exposing significant cybersecurity and privacy concerns. These concerns drew the attention of the New York State Attorney General’s Office (“NYAG”), which initiated an investigation into the company’s cybersecurity practices in March, following a massive surge in use. The NYAG’s investigation came to a conclusion on May 7, 2020, when it reached a settlement with Zoom that will require Zoom, among other things, to enhance its practices around cybersecurity and data privacy.